Chicago Tech Support

Monthly Managed Services

Our managed services allow you to have a help desk available when you need it. We have various plans from basic maintenance up to unlimited access. All our plans are budget friendly.

Managed Services offer you predictable pricing so you do not have surprise bills throughout the year.

BREAK FIX

Support On Demand

We provide support when you need help. Either remote or onsite. Billed in 1/4 hour increments.

MANAGED SERVICES

Fixed Rate Support

We have 3 options for managed services. Good, better, or best. All provide a base level of maintenance and security.

HELP DESK

Unlimited Remote Support

Our Help Desk offers you unlimited access to our help desk so we can provide remote support whenever you need it.

OUR HELP DESK

In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.

With CIT’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

Our Help Desk supports:

  • Microsoft and Apple desktop operating systems
  • Microsoft Office and leading third-party applications
  • E-mail applications and Web browsers
  • Thin clients and virtual desktop infrastructure (VDI)
  • Hardware and network troubleshooting

 

  • Printer installation and support
  • Mobile phones and tablets
  • User administration
  • Desktop performance problems
  • Virus and malware infections